______________________________________________________________________________________________________ Case study harsh , the OEM designs rs of the field as well as the wear
▼ Kett offers performance guarantees , warranties , and guaranteed 24-hour turnaround to perform repairs or provide loaner instruments so customers can return to full operation quickly
the instruments , particularly when they had unanswered questions .
In these kinds of situations , many construction managers are already frustrated . Some moisture meter providers fully understand that selecting the wrong instrument is upsetting , time-consuming , and incredibly costly .
Based on their research findings , Ketts , a provider of moisture meters and analyzers developed a comprehensive framework , and called it the ‘ total care solution package ’, to dramatically reduce the risks and errors related to inaccurate measurement and composition analysis . The framework is a comprehensive process to identify the proper instruments , provide calibration assistance , and ongoing support for the life of the instrument .
Support comes in the form of assistance with calibration curve development to ensure accurate readings , along with on-site operator training . A calibration curve is one approach to the problem of instrument calibration . The calibration curve is a plot of how the
instrumental response changes with the concentration of the analyte .
The provider also offers performance guarantees , warranties , and a guaranteed 24- hour turnaround to perform repairs or provide loaner instruments so customers can return to full operation as quickly as possible .
Because construction sites can be harsh , Ketts designs instruments that can endure the rigors of the field , and still serves equipment purchased over 40 years ago .
As the need to increase output while maintaining safety and quality continues , construction managers that partner with a supplier that can provide the instruments and expertise required will have a competitive advantage in the market . ■
www . kett . com
Kett provides instant moisture meters , organic composition analyzers , and instruments for testing coating thickness , friction , wear , peel , adhesion , and other physical properties . For more information about Kett ’ s total care solution package , visit our website .
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