Construction Today - Vol 21 Issue 6 | Page 39

_________________________________________________________________________________________________ System Pavers
Leadership Launchpad
System Pavers ’ passion runs deep . Cassi expands on this : “ 2020 reminded all of us how significant the health and mental benefits of spending time outside can be . It ’ s about more than just creating a beautiful feature or transforming the look of a backyard ; it ’ s about giving customers something that can drastically improve their lives . Having a space to be able to spend time outside with loved ones creating memories is essential . Whether it ’ s having a quiet , tranquil space to get some daily sun and center yourself , or a kitchen to gather round with the family , we are a strong proponent for better outdoor living because we know how much it can elevate everyday experiences .”
In a business where quality craftsmanship and a positive client experience is critical , developing the right people to represent your brand is important . Brent expands : “ As a company that ’ s continuously growing , we have many leadership opportunities arise across our footprint . Talent development to give our tenured team members career growth opportunities is an internal priority .”
“ It became really evident at our sales summit last year how much this energizes the whole company . With new branches opening , people can see how many opportunities are popping up , ones that dovetail into career goals as they are ready to take the next step and move or progress ,” Cassi adds .
Brent continues : “ This is up and down the whole organization . Whenever we open a new branch , we need leadership across all the departments , whether that ’ s sales , construction , operations , marketing , or regional managers . We prefer to fill these roles through internal promotions , which excites people across the organization when an opportunity arises .
We are excited to continue investing in technology and people to keep improving the customer experience , while also investing in new regions and expanding on a national scale
We ’ ve created internal training programs such as the Leadership Launchpad which takes people through a journey of leadership and management training to prepare them for their new challenges . This not only makes sense for us as a business , but it also helps reaffirm that trust that customers have in us . We can offer our services confidently knowing that even when a brand-new branch opens , it ’ s filled with an experienced team who can deliver work in line with our customers ’ expectations .”
The strategy of internal promotion works hand in hand with the company ’ s ambitious expansion plans for the coming years . Brent outlines this upcoming phase : “ We are excited to continue investing in technology and people to keep improving the customer experience , while also investing in new regions and expanding on a national scale . Having recently launched new branches in Las Vegas , Houston , and Phoenix , we are also in the process of preparing for our East Coast expansion ." ■
www . systempavers . com
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