_________________________________________________________________________ RKS Plumbing and Mechanical
individuals. That’ s how you grow your company from within, fostering talent and ensuring continuity.
“ As I mentioned, we also have inhouse training for our mentees. We have instructors for Journeyman licenses, medical gas licenses, equipment training, and OSHA 10 and OSHA 30. We have a business consultant who is also a psychologist. He comes in three times a month and in the first visit he talks to me and our Officers for an hour each session, and then we meet as a group. The other two visits in the month are dedicated to conversations with our employees. They can discuss both personal and business matters. Remarkably, in around 20 years of collaboration, no one has ever expressed a desire not to speak with him.
“ Another program that helps our employees progress and develop revolves around yearly goals. Every January, we have an annual goals day where each department sets their objectives for the year. Then, on the first Wednesday of every month, we meet and evaluate how well they are progressing with their goals. By September and October, most departments are giving themselves top scores regarding these targets. This structured approach really helps when individuals have something concrete to aim for, and a little healthy competition among peers can serve as a powerful motivator.
“ Thanks to our culture and the ways we empower and develop our employees, our field workers are some of the best in the state. I once received a compliment from a general contractor President who remarked that our field personnel, whether laborers, tradesmen, or foremen, are the most enthusiastic and energetic he has ever worked with. This feedback reinforces our commitment to excellence.”
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