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on our customers( legacy and new), and on delivering world class results. With an expanded territory, we’ re aiming to hire the best talent and define developmental pathways for our current team members, enhancing our operational deliverables, customer interface portals, and truly prioritizing our core business,” Bryce reveals.“ With John DiGregorio returning to the ModernControls team, we’ ve been able to take a deep dive into our operations and evaluate the opinions of our team members across the business, so that we can provide a place of employment at which they’ re proud to work. As a service technician in the BAS field for over 15 years, I know what it’ s like to work for a large company and not feel like your voice is being heard – ModernControls will never be like that as long as I’ m here.
“ In the future, we hope to expand ModernControls further down the East Coast and into the Midwest,” he continues.“ This will come by way of organic growth, generating a national accounts division and partnering with Astra OpCos to provide our BAS solutions for their mechanical customers across the US and Canada. Whilst we’ re focusing on correcting any deficiencies to position us for additional growth and expansion; a key success driver will be having a worldclass retention rate, both amongst our own people and our customers. We know that we provide solutions and services that cannot be matched across the industry, and we want to offer this to as many people as possible.”
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