________________________________________________________________________________________________ Metro
Elevator
Robust customer relationships
Through its extensive national footprint, Metro is well-equipped to deliver its services to a variety of clients across many sectors, thus strengthening its competitive edge.“ We specialize in elevator installation, modernization, service repair, and even inspections. Our services cater to most commercial sectors, including residential buildings; commercial office spaces; healthcare, which is a significant focus area for us; and education, where we currently have multiple large universities under maintenance. In addition to our broad footprint, several key factors set us apart from our competitors, primarily our reliability and competence. The elevator industry in general has regressed over the past 10 to 20 years. This issue is not specific to Metro; rather, it reflects a broader trend in the US where elevator mechanics are responsible for a greater number of elevators than ever before. As a result, each client is receiving less attention as account managers have significantly more accounts to handle than they ever did before.
“ Moreover, frequent turnover at major companies means that clients may become accustomed to dealing with a specific manager or sales representative, only to find that they are replaced six months later. At Metro, our Presidents and Vice Presidents are also the owners of the company, which
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