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Group destination-based dispatching,” he states.“ This system is designed to minimize the number of trips, creating more efficiency and saving energy across the supply chain. We’ re starting to implement AI to gain greater reporting information on the status of the elevators, which will allow for predictive maintenance and minimize downtime.
“ On the field services side of the business, we use a proprietary communication platform, Mobile Office Manager, to seamlessly dispatch service calls and allow our technicians to easily communicate directly with our headquarters. The program also features a customer portal where clients can access real-time updates on the status of the project.”
With clear values of safety, integrity, and quality, it’ s no surprise that TEI has evolved into the leading vertical transportation solution provider that it is today. From its roots in New York to its growing presence in Florida, TEI will inevitably continue to strengthen its position with landmark projects and destination-based dispatching that meet its customers’ ever-evolving demands. ■
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