Construction Today Vol 22 Issue 6 | Page 103

__________________________________________________________________________________________________ OWL
Services
120 fuel dispensers on a single site and its retail footprint is equally impressive. OWL is proud to serve as the electrical contractor of choice for many Buc-ee’ s locations.
People-first culture
This commitment to excellence and scalability has shaped Bob’ s approach to leadership and OWL’ s organizational ethos.“ My leadership strategy is very clear cut,” Bob continues.“ I intend to focus on our people and culture; develop and empower our teammates at every level, foster a safety culture, and reward our performers. Secondly, I am committed to operational excellence and efficiency. Standardization of our best practices and elite service delivery across our business units is vital. We will develop and track against KPIs that everyone can understand and participate in, and we will continually improve ourselves using technology, innovation and good old-fashioned customer and employee feedback. In terms of our vision and growth, as our industry transforms, so shall we. We will define a clear vision and execute against those plans. While allowing for mistakes along the way, learning from those mistakes will make us stronger.”
Indeed, OWL fosters a people-first culture, grounded in genuine respect for its workforce. The company’ s success depends on its employees, so caring for them is essential, while also holding them accountable for safety, professionalism, and representing the company with skill. True operational excellence begins with valuing people, not just processes.
“ Over the next five years, I envision OWL developing into a fully integrated construction, SaaS, distribution and professional service firm, respected as the leader in our industry and known for our innovation, excellence in delivery, and above all, with the best and most inspired employees in the US,” Bob concludes.“ Our industry and customers deserve the best, and we intend to provide it to them.” ■
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