Construction Today Vol 22 Issue 6 | Page 162

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his reflections on what has made the business successful.“ Early on, I knew I needed to surround myself with people far smarter than me, and I have built a team of incredibly talented and trustworthy people,” he shares.“ In 2012, we made a strategic operational shift from having project managers who looked after an entire project from cradle to grave, to instead creating two teams: a Business Development team and an Operations team. This has set clearer expectations for both teams and enhanced our overall project management capabilities.
“ We don’ t just hire employees, but rather, we look for career-driven people who want to progress within the company, and we regularly engage with local high schools to encourage students to explore the trades as fulfilling career options. Company culture is constantly evolving, and I don’ t believe in‘ upper’ and‘ lower’ tiers, instead treating everyone equally because each person’ s role plays an important part in the overall business.
“ Culture starts from the top, and I emphasize accountability, training, and confidence,” Don states.“ We constantly talk about safety across the business, as
... we’ ll continue to target slow and steady growth, ensuring we have the right people in the right places to see TIC enter its next phase 162