______________________________________________________________________________ Carroll Construction Supply
That same trust extends to how Carroll approaches new technology. While many talk about AI’ s future, Carroll focuses on putting it to work now.“ We’ re just getting started. We’ re working to integrate as much AI as we can, but it’ s a slow process. It needs to work with our ERP system, and we all must learn how to use it because it does things we’ re not used to.”
Carroll puts equal weight on learning and on the technology itself. New tools can boost visibility, streamline processes, and support smart decisions, but only when people know how to use them. That’ s why Tom prefers measured adoption over change for its own sake. Still, Tom sees more change ahead on the floor.“ I hope we’ ll get more efficient at ordering, sales, and deliveries. I expect to see more automation in many areas.”
A forward-thinking approach shapes how Carroll watches the broader market. Interest rates, construction activity, and economic trends matter because they directly impact demand across every market Carroll serves.“ We have to keep an eye on interest rates; they shape what gets built in the US.”
It’ s tough to predict how fast things will change, but Tom doesn’ t expect the industry to stand still. Carroll keeps expanding, embracing new technology, and exploring fresh markets. Through it all, Carroll’ s focus is on staying ahead of change, not just reacting to it.“ I see those changes coming. How soon? Not sure!” Tom says. ■
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