Construction Today Volume 20 Issue 2 Volume 20 Issue 2 - March 2023 | Page 89

Delphi Construction
These projects are managed from two offices ; one in Waltham , which serves Greater Boston and Eastern MA , and another in Mashpee to support Cape Cod and Southeastern MA . Staffed by executives , project managers , superintendents and support personnel who live and work locally , these locations ensure that the business serves both communities and clients . As a testament to the firm ’ s success , over 90 per cent of its business comes from direct , word of mouth referrals and repeat client and architect relationships .
Markets served
Having initially found its feet working in occupied medical facilities , Delphi serves a client base that is spread across a broad spectrum of markets . By transferring existing skills into challenging occupied renovations in other sectors , it now works on projects in education , industry , multifamily housing , religious institutions , and other places of worship .
High quality preconstruction services
Thanks to its extensive history of new construction , renovations , and occupied building renovations , Delphi is able to tailor its services to a wide variety of customer needs . Looking specifically at its preconstruction services , these include planning and development , aiding in setting project goals , and providing budgetary options that can help define the size , shape , placement , envelope , materials used , MEP systems and other variables as requested . The company has a wealth of experience with unique projects and challenging sites .
Rather than being considered a necessity to win the construction work , at Delphi , quality estimating and preconstruction planning are an essential part of the project ’ s success . “ We are not at the table to build a single project , we are there to form a relationship ,” states Chris Thompson , Director of Project Development .
“ On complicated projects , some clients will spend more time working with my department than they will with the Construction Operations team during the construction of the project ,” he adds .
One of Delphi ’ s unique preconstruction

There is a continued need for housing in our market , and our state is committed to affordable housing production
offerings is the way its Vice President and Director of Construction Operations are involved in every project from the beginning until the end . As Heaslip states : “ We offer the same level of input on day one , as we do for the entire process – we are there for planning with the client and then excited to celebrate their completion date together .”
This is different than other companies in Delphi ’ s market , where a firm might ‘ handoff ’ projects to different people at each stage . Delphi believes its approach provides much needed continuity and reduces the potential for miscommunication , while providing a smoother overall project experience .
Project partners
Another approach that sets Delphi apart is its partnering mentality . Its team truly comes to the table with the client ’ s best interests at heart . The staff provides superior customer service , going above and beyond to maintain goals and to make the project a success .
“ We thrive on understanding scopes that others find too challenging ,” adds Thompson . For example , one recent project saw Delphi aid in early investigation and scope development , providing preconstruction services and budgeting . The project progressed to the complete replacement of all exterior wall

assemblies at a pair of ten-story apartment

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