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With more than 35 years of experience and industry expertise , Alta ’ s service division provides guaranteed response times with forklift service available 24 hours a day , 365 days per year . Equipped with a large selection of on-site parts , Alta ’ s technicians carry out speedy diagnostics and aim to get equipment back up and running as quickly as possible . If the problem cannot be fixed onsite , customers can choose from one of Alta ’ s available rentals to keep projects on track while equipment is being repaired .
Aside from maintenance , Alta ’ s service offering includes expert fleet management support . This aims to assist customers in analyzing fleet requirements like energy , downtime , and running time , then using these metrics to make effective decisions that enhance efficiency and reduce overall operating costs . Its complete management plans are available in two broad categories : periodic maintenance and guaranteed maintenance , both of which eliminate the task of fleet management for customers .
Comprehensive service portfolio
Alta ’ s portfolio of services extends beyond selling and servicing equipment . With turn-key warehouse services , the company provides comprehensive distribution center design services that aim to maximize productivity , improve processes , and increase safety . Companies are increasingly adopting automation to improve throughput , maximize space utilization , and increase profits through implementing lean principles .
To enhance its portfolio of warehouse design services , Alta has acquired two automation companies : PeakLogix and ScottTech . From optimal racking designs to replacing manual tasks with automated systems , PeakLogix has been improving warehouse efficiency with custom solutions for more than 30 years . ScottTech , on the other hand , offers comprehensive automation solutions like storage and retrieval systems
( ASRS ), shuttles , carousels , vertical lift modules ( VLMs ), robotic forklifts ( AGVs ), packaging systems , warehouse management software , and deep lane unit load storage systems .
However , Alta ’ s support doesn ’ t stop once the project is completed . Instead , expert technicians are on-hand to carry out the delivery and assembly of parts , maintenance and repairs , and customer training . Alta even offers customized operator training programs and technician training to enable customers to keep operations running smoothly and conduct routine maintenance .
Alta ’ s collaborative approach to customer relationships extends to employees too . To support the wider communities in which it operates , the Alta Cares Foundation was established to fund community programs initiated by an employee-led group . The projects support local charities and are
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