________________________________________________________________________________________________________________________
“ Around ten years ago, the company saw a shift with regard to customers’ requirements. DMG transitioned from an emphasis on specialized air handling units for data centers, hospitals, and clean rooms to providing a wrap-around, turn-key HVAC solution. The business branched out into all the other products that move heat or air into or out of a building. These include water source heat pumps, fan coil units, and chillers, as well as cooling towers and many other mechanical systems, to air distribution systems to deliver the air to the spaces served. Each of our offices is slightly different, serving their own local market niches, but across the board we are a full-service company. We have the technicians and replacement parts available to take care of equipment for its entire lifecycle. Overall, we have evolved significantly over the course of our nearly 60-year history.”
In an industry where reputation plays such a pivotal role, having a sophisticated understanding of your products is crucial and allows customers to rest assured in the knowledge that efficient solutions will be provided. Isaac reflects on the ways in which DMG stands out in the marketplace, working incredibly hard to maintain its excellent reputation, which is based, in part, on past performance. Having an incredible range of
102